RSA COURSE

SITFAB021 Provide Responsible Service of Alcohol

This unit provides the skills and knowledge required to responsibly serve alcohol in licensed venues, in line with the requirements of the Liquor Act. It focuses on harm minimisation, legal responsibilities, identifying intoxication, and dealing with minors. This is the nationally recognised RSA course accepted in Queensland and most other Australian states.

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ENQUIRE ABOUT THIS COURSE

$150 per person

Note: Third Party Trainers fees may differ

Approx. 4 hours | Face-to-Face Training

Upon successful completion, students will receive a Statement of Attainment for:
SITHFAB021 – Provide Responsible Service of Alcohol

This unit is a mandatory requirement for employment in licensed venues across Queensland and most of Australia.

PRIVATE SESSION

WE COME TO YOU!

We can bring the training directly to your workplace. Minimum participant numbers apply. No travel fees apply within the Fraser Coast region; for locations outside this area, travel fees may apply. Contact our team to discuss your training needs, location and available dates.

PUBLIC SESSION

MARYBOROUGH, QLD

Join one of our scheduled public training sessions at our Maryborough training facility. Perfect for individuals or smaller groups. Book online or contact our team to enquire about upcoming course dates.

THIRD-PARTY TRAINERS

AUSTRALIA WIDE

Our network of third-party trainers across Australia makes it easier to access training closer to you. Send us an enquiry and we’ll help identify the closest available trainer for your location.

ENQUIRE ABOUT THIS COURSE
ENQUIRE ABOUT THIS COURSE

Course Information

Assessment

Theory: Written multiple-choice and/or short-answer questions on RSA laws and procedures
Practical: Demonstration of responsible service scenarios, including verbal refusal of service Note: Students must have sufficient English literacy and verbal communication skills.

Who Should Enrol?

Bar and hospitality staff
Restaurant and catering workers
Security or event staff at licensed venues
Bottle shop and retail liquor staff
Venue supervisors or licensees
Anyone seeking employment in licensed hospitality settings

Refresher Training

Refresher training is recommended every 3 years, or earlier if required by your employer or changes in liquor licensing laws.

What Will I Learn?

Legal requirements and individual responsibilities under liquor legislation

Identifying standard drinks and signs of intoxication

Strategies for refusing service appropriately

Managing underage service and working with minors

Understanding harm minimisation strategies

Consequences of non-compliance for individuals and venues

Nationally Recognised Training course is delivered face-to-face by qualified and experienced trainers, ensuring a high standard of practical instruction.

Important Information for Participants:

Language, Literacy and Numeracy (LLN): Basic English, reading, writing, and numeracy skills are required.
Unique Student Identifier (USI): You must hold a valid USI to enrol.
Identification Requirements: Please bring three forms of identification, with at least one containing a photograph.
Arrival Time: We recommend arriving at least 10 minutes prior to the scheduled course start time.
Enrolment Terms: For full details, please refer to our Student Handbook.

All course materials and handouts are included in your course fee—Full pricing and applicable travel fees are confirmed at the time of booking.