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SITHFAB021

Provide Responsible Service of Alcohol (RSA)

Course Overview
This nationally recognised course equips participants with the skills to serve alcohol responsibly in accordance with Queensland liquor laws. It covers legal obligations, identifying intoxication, managing minors, and strategies to reduce alcohol-related harm—essential for anyone working in licensed venues.

Meets RSA requirements for QLD and most other Australian states.

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Unit Code: SITHFAB021 Provide Responsible Service of Alcohol
Course Fee:
$100.00 per person
Note: Third Party Trainers fees may differ
Length/Delivery: 1 Day / Face to Face
Pre-requisites:
None 
Course Description:

This unit provides the skills and knowledge required to responsibly serve alcohol in licensed venues, in line with the requirements of the Liquor Act. It focuses on harm minimisation, legal responsibilities, identifying intoxication, and dealing with minors. This is the nationally recognised RSA course accepted in Queensland and most other Australian states.


Who should Enrol?

Ideal for:

  • Bar and hospitality staff
  • Restaurant and catering workers
  • Security or event staff at licensed venues
  • Bottle shop and retail liquor staff
  • Venue supervisors or licensees
  • Anyone seeking employment in licensed hospitality settings
What Will I Learn?
  • Legal requirements and individual responsibilities under liquor legislation
  • Identifying standard drinks and signs of intoxication
  • Strategies for refusing service appropriately
  • Managing underage service and working with minors
  • Understanding harm minimisation strategies
  • Consequences of non-compliance for individuals and venues

Assessment:

Theory: Written multiple-choice and/or short-answer questions on RSA laws and procedures
Practical: Demonstration of responsible service scenarios, including verbal refusal of service

Note: Students must have sufficient English literacy and verbal communication skills.


Course Outcomes:

Upon successful completion, students will receive a Statement of Attainment for:
SITHFAB021 – Provide Responsible Service of Alcohol

This unit is a mandatory requirement for employment in licensed venues across Queensland and most of Australia.


Refresher Training:

Refresher training is recommended every 3 years, or earlier if required by your employer or changes in liquor licensing laws.

Additional Course Information

This Nationally Recognised Training course is delivered face-to-face by qualified and experienced trainers, ensuring a high standard of practical instruction.

Important Information for Participants:

  1. Language, Literacy and Numeracy (LLN): Basic English, reading, writing, and numeracy skills are required.
  2. Unique Student Identifier (USI): You must hold a valid USI to enrol.
  3. Identification Requirements: Please bring three forms of identification, with at least one containing a photograph.
  4. Arrival Time: We recommend arriving at least 10 minutes prior to the scheduled course start time.
  5. Enrolment Terms: For full details, please refer to our Student Handbook.

All course materials and handouts are included in your course fee—no hidden costs.


All States Training is able to come to you for these courses. We are flexible and mobile to meet your training needs.

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