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CPP20212 Certificate II in Security Operations

The Certificate II in Security Operations covers everything you need to know to apply for your Security Officer (Unarmed) Licence. This licence allows you to undertake work in:

  • retail loss prevention
  • power stations
  • corporate security
  • building sites
  • industrial sites
  • patrols
  • plus Retail, Event and Venue Security with optional Crowd Control Units 

This course offers an introduction into a number of fields including, private security, legal studies, ethical standards, performance management, team work, communication skills, risk management, incident management, reporting, security officer duties and responsibilities and First Aid. 



Course Outcomes

Successful participants will be eligible to apply to the Office of Fair Trading for a Class 1 Security Providers Licence with the licence functions: 

  • Security Officer (Unarmed)
  • Monitoring (Monitoring no longer requires additional training in order to be added as a function to your security licence). 

Popular jobs for those with a Class 1 Security Providers Licence (Unarmed) include: 

  • Static Guard
  • Mobile Patrol Officer
  • Corporate Security Officer
  • Shopping Centre Security 

Entry Requirements

For entry to this course you must: 

  • Complete a Language, Literacy and Numeracy (LLN) Assessment 


  • Face-to-Face
  • Workplace
  • Blended 


After completing this course, it is strongly recommended that you go on to complete another security qualification in order to widen your employment opportunities. This may include:

  • CPP30411 Certificate III in Security Operations
  • Certificate II in Aviation Transport Protection
  • Firearms and Defensive Tactics for the Security Industry
  • Industry Skill Sets – Bodyguard, Monitoring, Cash-in-Transit, Batons and Handcuffs
  • CPP30607 Certificate III in Investigative Services

Course Units

To achieve this qualification, the candidate must demonstrate competency in:

12 units of competency:

  • 7 core units
  • 5 elective units 

Core Unit

  • CPPSEC2001A Communicate effectively in the security industry
  • CPPSEC2002A Follow workplace safety procedures in the security industry
  • CPPSEC2003B Work effectively in the security industry
  • CPPSEC2004B Respond to security risk situation
  • CPPSEC2005A Work as part of a security team
  • CPPSEC2006B Provide security services to clients
  • HLTFA311A Apply first aid 

Elective Units

  • CPPSEC2007A Screen people
  • CPPSEC2008A Screen items
  • CPPSEC2010A Protect safety of persons
  • CPPSEC2011B Control access to and exit from premises
  • CPPSEC2012A Monitor and control individual and crowd behaviour
  • CPPSEC2014A Operate basic security equipment
  • CPPSEC2015A Patrol premises
  • CPPSEC2016A Contribute to investigate activities
  • CPPSEC2017A Protect self and others using basic defensive techniques
  • CPPSEC2027A Load and unload cash in transit in a secured environment
  • CPPSEC3002A Manage conflict through negotiation
  • CPPSEC3013A Control persons using empty hand techniques


Pricing for this Qualification does vary as there may be credit transfers or RPL available. Contact one of our friendly staff for more information (07) 4123 0415.


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