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SHB20216 Certificate II in Salon Assistant

This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service. The combined skills and knowledge do not provide for a job outcome as a hairdresser and this qualification is intended to prepare individuals for further training. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.




Entry Requirements

You must have completed Year 10 to start this course, however special entry may be granted under exceptional circumstances.


What will I learn?

  • About health and safety of self and others
  • Provide shampoo and basin services
  • Dry hair to shape
  • Maintain and organise tools, equipment and work areas
  • Financial transactions
  • Greet clients and prepare for salon services
  • Comply with organisational requirements
  • Communicate as part of a team



  • Face-to-Face
  • Workplace
  • Blended
  • Traineeship

Students have 6 – 12 months to complete their qualification and they are able to complete their course work at their own pace using their selected delivery option.


In the Certificate II in Salon Assistant you will be required to complete 8 core units and 4 elective units from the list below:

Core Units

BSBWHS201 Contribute to health and safety of self and others

SHBHBAS001 Provide shampoo and basin services

SHBHDES001 Dry hair to shape

SHBHIND001 Maintain and organise tools, equipment and work areas

SHBXCCS001 Conduct salon financial transactions

SHBXCCS003 Greet and prepare clients for salon services

SHBXIND001 Comply with organisational requirements within a personal services environment

SHBXIND002 Communicate as part of a salon team


Elective Units 

SHBHBAS002 Provide head, neck and shoulder massages for relaxation

SHBHCLS001 Apply hair colour products

SHBHDES002 Braid hair

SHBHIND002 Research and use hairdressing industry information

SHBHREF005 Rinse and neutralise chemically restructured hair

SHBXCCS004 Recommend products and services

SIRRMER001 Produce visual merchandise displays

SIRRINV001 Receive and handle retail stock

SIRXSLS001 Sell to the retail customer



Students who successfully complete the course will receive the nationally recognised Certificate for SHB20216 Certificate II in Salon Assistant. This Qualification is from the latest version of the SHB Hairdressing and Beauty Services Training Package and is the most up-to-date qualification in Hairdressing and Beauty Services.



Pricing for this Qualification does vary as there may be credit transfers or RPL available. Contact the Office on (08) 4123 0415.

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